Shipping Options & Charges
How much does shipping cost?
Your orders are shipped directly to you from Jewelry Artisans around the world. We use the safest shipping options like FEDEX, UPS or DHL. However, small orders are expensive for shipping around the world. We charge a flat shipping rate based on the total amount of the merchandise you are ordering. Shipping and handling is calculated after any coupons or discounts have been applied. Please see the chart below for details:
Merchandise Total Shipping & Handling
Less than $100 $14.99
$100 - $300 $9.99
Over $300 FREE!
How can I track my orders?
Your jewelry pieces are handmade to order. This process may take up to 2 weeks. Then allow another week for shipment. If you don’t receive your order within 3 weeks of placement please contact us at firstname.lastname@example.org and we will find out on status.
How long will it take for my order to arrive?
All your orders are handmade to order especially for you and this process takes a bit longer, as every item is made to order. Please allow 2-3 weeks for shipment of your personalized order. Remember, all of our personalized jewelry is crafted to your our exact specifications and a careful, thorough process takes a little extra time when done right. The pieces that you receive come from small boutique shops around the world, they are not mass produced. Custom made jewelry orders will be handled on an individual basis and we will quote you the time estimate separately.
How will my order be shipped?
Generally, items ship via UPS, FEDEX or DHL depending on the country of origin and what company is the leader in that market.
How will I know when my order ships?
Remember, your orders are shipped from small boutiques around the world. Some of the jewelry designers live in countries where the internet revolution hasn’t fully hit yet. We allow 3 weeks for order completion, if you don’t receive your piece within this time frame we will investigate.
How long will it take for my order to arrive once it has shipped?
We allow 2 weeks for crafting the orders and 1 week for shipment.
Does South of Exotic ship internationally?
Of course, we ship from around the globe to any destination.
Do you offer rush delivery?
There is not rush delivery with handcrafted pieces of jewelry from exotic locations. We live in a fast world, however, to receive something truly unique it takes a little tender loving care. A jewelry artisan will receive your order, craft your pieces, and most likely walk it to the nearest post office to get shipped. It is all manual but that is what makes it special as well.